Cancellation Policy
Cancellation Policy – Kemi Tours Egypt
At Kemi Tours Egypt , we understand that plans can change. Our cancellation policy is designed to be fair while covering the costs incurred in arranging your trip.
1. General Cancellation Terms:
- More than 30 days before departure: Full refund minus a %10 administrative fee.
- 15-30 days before departure: %25 cancellation fee applies.
- 7-14 days before departure: %50 of the total trip cost is non-refundable.
- Less than 7 days before departure: No refund available.
2. Cancellation by the Customer:
All cancellations must be made in writing via email to support@kemitours.net and via WhatsApp to +201004643922 .
Refunds (if applicable) will be processed within 15 business days.
Some bookings (e.g., flights, hotels, cruises, or special tours) may have non-refundable components.
3. Cancellation by the Company:
If we must cancel due to unforeseen circumstances (e.g., weather, government restrictions), you will receive a full refund or the option to reschedule.
4. Last-Minute Changes:
Changes to travel dates are subject to availability and possible rebooking fees.
For any questions, contact
us at Email: support@kemitours.net
WhatsApp: +201004643922